Refund policy

We are committed to ensuring the satisfaction of our customers. In line with this commitment, we offer refunds under specific conditions:

• Items Arrive Damaged or Broken: If your item arrives damaged or broken, please contact us immediately to initiate a refund process.
• Items Missing: If your package arrives with items missing, report this to us as soon as possible to arrange for a refund.

However, it is important to note the following limitations on our refund policy:

• Change of Mind: We do not offer refunds if the customer changes their mind after the package has been shipped. This policy is in place due to multiple instances of such situations occurring in the past.

For any refund requests, please provide proof of the issue (e.g., photos of the damaged item) to facilitate the refund process.